Yes. All your data is encrypted in transit and at rest, and we use industry best practices for security.

What integrations are supported?

inloop supports Slack, Email, Calendar, and many more integrations. See our integrations page for the full list.

Can I use inloop on mobile?

Yes! inloop is fully responsive and has dedicated mobile apps for iOS and Android.

How do I get support?

Our support team is available 24/7 via chat and email for all users.

Can I cancel anytime?

Yes, you can cancel your subscription at any time with no penalty. No long-term contracts required.

Cookie Policy - inloop

Version: 1.0 Effective Date: 2026-05-01 Last Updated: 2026-06-21

1. Introduction

This Cookie Policy explains how inloop, provided and operated by DENDEN Technology Ltd ("we," "us," or "our"), uses cookies, local storage, and similar tracking technologies when you use the inloop platform, mobile applications, and marketing website.

We believe in transparency and data privacy by design. We do not use invasive third-party tracking pixels or sell your browsing history.

2. What Are Cookies and Storage Technologies?

Cookies: Small text files placed on your browser or device by web servers. They allow websites to identify your device, persist session states, and remember preferences.
Local Storage / Session Storage: Modern HTML5 browser storage mechanisms that store key-value data locally on your device without automatically transmitting it in every HTTP header.

3. How We Use Cookies & Storage

inloop categorizes storage technologies into two functional buckets:

3.1 Strictly Necessary (Essential)

These technologies are strictly required for the core application to function, maintain security, and authenticate requests. Because they are essential to delivering the service, they do not require consent under ePrivacy Directive / GDPR Article 6(1)(b).

Item / Key	Technology	Purpose	Duration
Authentication Tokens	LocalStorage / Secure Storage	Authenticate API requests to your inloop account	Session / 8 days
Session State	Server-side Session Storage	Coordinate active multi-device logins and session revoking	8 days inactivity
Security Telemetry	Server-side Security Headers	Enforce rate limiting and prevent brute-force attacks	Transient

3.2 Functional & User Preferences

These items remember your preferences to provide an optimized, personalized interface.

Item / Key	Technology	Purpose	Duration
Theme Mode	LocalStorage (`theme`)	Remembers Dark / Light mode preferences	Persistent
Locale / Language	LocalStorage (`locale`)	Remembers selected language (English, French, etc.)	Persistent
Workspace Navigation	LocalStorage	Remembers sidebar collapsed/expanded state	Persistent

3.3 Diagnostic & Performance Telemetry

To maintain platform stability, diagnose UI crashes, and optimize workflows, we collect sanitized operational metrics:

Item / Key	Technology	Purpose	Duration
Error Diagnostics	Sentry SDK (Tunneled)	Capture stack traces and crash context	~90 days
Product Telemetry & Replay	Amplitude / Sentry Replay	Sampled, text-masked visual reproduction of UI errors	~90 days

4. Third-Party Analytics & Privacy Safeguards

We do NOT use third-party advertising or cross-site tracking cookies (no Meta/Google ad pixels).

When product analytics and diagnostic session replays are processed:

Masking by Default: All text inputs, form fields, and user entries are masked (maskAllText: true, maskLevel: 'medium') before leaving your device.
Header & Token Sanitization: Sensitive authorization tokens, passwords, and cookies are stripped from all diagnostic payloads.
Zero Third-Party Advertising: Data is used strictly for platform maintenance, bug diagnostics, and usability under Legitimate Interest, and is never shared with advertising brokers.

5. Managing Your Cookie & Storage Preferences

You can control and manage cookies through your browser settings:

Chrome: Settings → Privacy and Security → Third-party cookies
Firefox: Preferences → Privacy & Security → Enhanced Tracking Protection
Safari: Settings → Privacy → Manage Website Data
Edge: Settings → Cookies and Site Permissions

_Note: Clearing or disabling strictly necessary storage may log you out of your inloop account or prevent features from operating properly._

6. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our platform architecture, legal obligations, or new features. Any updates will be published to this page with an updated "Last Updated" date.

7. Contact Information

If you have questions regarding our use of cookies or your privacy choices, contact us at: 📧 privacy@inloop.work